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Contact PowerHome Solar Customer Service

PowerHome Solar Phone Numbers and Emails

Toll-Free Number:

  • (800) 765-2715
Call customer service
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Customer Service:

  • (704) 870-3670
  • (800) 769-3790

PowerHome Solar Emails:

Sales/ Reservations
info@powerhome.com
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How to Contact PowerHome Solar?

Most Popular Number:

(800) 765-2715
Total calls: 119 Issue resolved: 1 Last call: Jan 2, 2025
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PissedConsumer Reporter

Powerhome Solar customer service phone number is (800) 765-2715. Customers can contact the company by phone to get more information bout available products including water and wind turbines, solar panels and generators, and other devices. Also, you can learn more about shipping and returns, get assistance with your order, resolve issues with payment, and address other inquiries.
Customers who choose to contact the company via phone should note that Wednesday is the busiest day of the week with the highest volume of calls and the longest wait times.

Those who don’t have time to call can contact the company via email. Powerhome Solar email is info@powerhome.com. As an alternative, you can submit a quick message via Powerhome Solar website.
If you have sales inquiries and would like to get in touch with the sales department, send a message to sales@powerhome.com.

The corporate head office is based in Mooresville, North Carolina. Powerhome Solar headquarters address is Power Home Solar LLC, 919 N Main St, Mooresville, North Carolina 28115, United States. If you seek to reach out to the company offline, direct your correspondence to the main office. If you are seeking quick assistance, consider contacting the company by phone or email.

Powerhome Solar website allows to easily and quickly submit consumer inquiries and requests. All you need to do is go to the “Contact Us” page and complete a short online form by providing your name, email, and inquiry. If you would like to speak with a company representative, click the “Let’s Chat” button in the lower right corner of the page and start Powerhome Solar live chat.

PowerHome Solar Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call PowerHome Solar is 8007652715. 58% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 12 minutes.

  • Be prepared for the call as PowerHome Solar may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

PowerHome Solar Website:

PowerHome Solar Help Center:

Corporate Office Address:

Power Home Solar LLC
919 N Main St
Mooresville, North Carolina 28115
United States

Other Info (opening hours):

Hours:

Monday - Saturday: 8:00am - 8:00pm

More contact details

PowerHome Solar Rating Based on 35 Reviews

Rating details

1.4
more details
Customer service
Reliability
Value for money
Price Affordability

Rating stats

Rating trend

How Good is PowerHome Solar's Customer Service?

Earl C Ghl
Earl C Ghl
Feels Disappointed | Jan 22, 2024

Not satisfied with powerhouse solar

Read full quote
Patricia G Qtz
Patricia G Qtz
Feels Disappointed | Aug 03, 2023

Horrible service and information explication

Read full quote
Kathleen Stout
Kathleen Stout
Feels Disappointed | Feb 24, 2023

They took advantage of me. I'm tryin to have them remove so it can be removed from me credit. After havin this system 3yrs this April. It worked about 6 months. They always had a reason why techs could come out. Now they're out of business an I'm haven't trouble returning the unwanted product. Yet I'm getting charged nearly $300. a month..... God Bless!!!!

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Arias Icq
Arias Icq
Feels Disappointed | Jan 28, 2023

Garbage spam like all the other sites that say they're here to help, but not.

Read full quote

Summary of PowerHome Solar Customer Service Calls

205 TOTAL
CALLS
12:09 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PowerHome Solar?

Product/ Service Question:

  • “Solar panels not working. Reason may be inverters”
  • “My solar panel is causing a leak in my roof which is dripping from my ceiling also it lifting up from the wind, need someone to come look at it”
  • “Outage”

Request for Information Question:

  • “Questions about reviving my 401k from when I last work here”
  • “Tax information”
  • “About a notice I received”

Staff Question:

  • “No answer with complain nor service”
  • “Need service”
  • “Customer service”

Payments and Charges Question:

  • “Paying both solar and high electric bills”
  • “Update payment”
  • “Billing”

Employment Question:

  • “W2”
  • “W2 form”

Website/ Application Question:

  • “Can't reach company on class action lawsuit. This website isn't any better than the company that screwed me out of $15k”
  • “Install delay”

Account Question:

  • “Account”

Return/ Replace Question:

  • “New replacement inverter”

Activation/ Cancellation Question:

  • “About to cancel contract. I have not received my rebates check and the panels haven't been working for the last two months”

Other Question:

  • “Contract”
  • “Need copy of contract sent to me”
  • “Copy of my contract”

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